Join Us

When and How do I get charged?

For direct debit memberships, payment is debited from your provided payment details every fortnight. You can allocate the date for your first direct debit. We use a debiting company called Debit Success. Debit Success have their own fees attached to the use of their services. This will be explained to you upon joining iFitness247.

What if I go on holiday?

We understand that living in Darwin means you may travel often. To put your membership on hold it is just $2.50/week for the first 8 weeks, after which increases to $5/week for extended hold periods. This will then add the hold period on to the end of your membership.

Can I cancel my membership?

Once your membership has reached your minimum term date you have the option to discontinue your membership. To do this we require 30 days written notice, you will need to come into one of our 4 locations to complete the required cancellation from. If you cannot complete the cancellation form in person you will need to provide sufficient reasoning as to why you cannot complete the form in person & proof of relocation if you have moved interstate.

If you wish to cancel due to an interstate move, you will be required to pay the balance of your minimum term or pay a cancellation fee of $250 in addition to providing 30 days notice of intent to cancel.

Termination for medical reasons, you may terminate the contract with immediate effect at any time by providing us with written notice if you produce supporting documentation to our reasonable satisfaction to demonstrate medical incapability. In the event that you are within your minimum term you will be charged a cancellation fee of $250.